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ServiceNow GRC Developer 

 Job Overview

The role of a ServiceNow GRC Developer at WholePoint involves crafting tailored Governance, Risk, and Compliance (GRC) solutions on the ServiceNow platform for our diverse clientele. Success in this role is defined by the ability to create GRC solutions that align seamlessly with each client's distinct regulatory framework, risk assessment methodologies, and compliance objectives. As a key contributor, a GRC Developer collaborates closely with internal teams and client personnel to implement ServiceNow GRC solutions that effectively mitigate risks, ensure regulatory adherence, and enhance overall operational efficiency. In the larger context of our consulting firm, this role plays a crucial part in delivering specialized expertise to clients, bolstering their risk management practices, and fortifying their compliance strategies.

 Responsibilities and Duties

  • Design, develop, and implement ServiceNow GRC modules in alignment with solution requirements.

  • Configure solution UI, including Forms, Fields, Lists, Views, Workspaces, UI Policies, Client Scripts, UI Actions, Dashboards, Reports, Service Catalog, and Portals.

  • Configure solution workflows, including Business Rules, Scheduled Jobs, Script Includes, Flows, Workflows, Notifications, Mail Scripts, and Events.

  • Configure Users, Roles, Groups, and ACLs.

  • Create, manage, and deploy Update Sets.

  • Import data into GRC application tables.

  • Build system integrations using Integration Hub and REST API.

  • Create User Acceptance Testing (UAT) test cases and instructions.

  • Execute functional component testing on GRC workflows.

  • Create technical solution documentation

 Required Qualifications

  • B.S. in Computer Science, Software Engineering, or other IT-related discipline.

  • 2+ years experience with ServiceNow configuration.

  • Eligible to get public trust clearance.

  • ServiceNow Certified System Administrator (CSA).

  • Detail oriented, motivated, analytical, disciplined.

  • Proficient with Glide Record queries and scripting.

  • Proficient with JavaScript, Ajax, XML, JSON, HTML, CSS.


 Preferred Qualifications​

  • Certified Implementation Specialist – Risk and Compliance (GRC).

  • Certified Implementation Specialist – Vendor Risk Management (VRM)

  • Experience building integrations with ServiceNow Integration Hub

  • Experience building integrations using REST API.

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